Privacy Policy

Store Name: PlayLino
Website: https://playlino.myshopify.com
Contact Email: info@playlino.shop
Last Updated: October 28, 2026

1. Introduction

Welcome to PlayLino!

At PlayLino, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, browse our products, or make a purchase.

By using our website, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

• Full name

• Email address

• Phone number

• Billing and shipping addresses

• Order details and purchase history

• Customer service communications

Payment Information

Payments are processed through the secure payment providers available at checkout. We do not directly store complete credit card numbers.

Automatically Collected Information

When you browse our website, we may automatically collect:

• IP address

• Browser type and device information

• Pages visited and browsing activity

• Cookies and similar tracking technologies

• Referral sources and website interaction data

3. How We Use Your Information

We use your personal information to:

• Process and fulfill orders

• Arrange shipping and delivery

• Send order confirmations and tracking updates

• Respond to customer inquiries

• Process returns, refunds, and exchanges

• Improve our website and customer experience

• Detect and prevent fraud

• Comply with legal obligations

• Send promotional communications where permitted by law

We do not sell customers' personal information for money.

4. Shopify and Third-Party Services

Our online store is hosted by Shopify, which provides the e-commerce platform that allows us to offer our products and services.

We may share necessary information with trusted service providers, including:

• Shopify for website hosting and order management

• Payment processors for secure transactions

• Shipping and delivery partners for order fulfillment

• Analytics providers for website performance measurement

• Marketing and advertising partners, where applicable

These providers may process personal information according to their respective privacy policies and applicable data protection laws.

5. Cookies and Tracking Technologies

PlayLino may use cookies and similar technologies to:

• Maintain shopping cart functionality

• Remember website preferences

• Improve website performance

• Understand visitor behavior

• Measure marketing and advertising effectiveness

You can manage cookies through your browser settings and, where available, our website's cookie preference controls.

Some cookies are essential for website functionality, while others may be optional depending on your location and applicable law.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

Our website uses secure connections, and payment transactions are handled through supported payment providers.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Complete purchases and provide customer support

• Maintain business and transaction records

• Meet accounting, tax, and legal requirements

• Resolve disputes

• Prevent fraud and protect our services

Retention periods may vary depending on the type of information and applicable legal requirements.

8. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of certain personal information

• Object to or restrict certain processing activities

• Withdraw consent where processing is based on consent

• Request a copy of your personal information

• Opt out of certain targeted advertising or data-sharing activities

To exercise your rights, please contact us at info@playlino.shop.

We may need to verify your identity before processing certain requests.

9. Marketing Communications

If you subscribe to our marketing communications, we may send you information about new products, special offers, and store updates.

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our emails or by contacting info@playlino.shop.

Transactional emails relating to your orders may still be sent when necessary.

10. Children's Privacy

PlayLino sells playhouses and children's play products, but our online store and purchasing services are intended for adults.

We do not knowingly collect personal information directly from children under the age of 13 or the minimum applicable age in their jurisdiction.

If you believe a child has provided us with personal information without appropriate authorization, please contact info@playlino.shop so we can review the situation and take appropriate action.

11. International Data Transfers

Because we use Shopify and other service providers, personal information may be processed or stored in countries outside your country of residence.

Where required by applicable law, appropriate safeguards will be used to protect personal information transferred internationally.

12. Third-Party Links

Our website may contain links to external websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, services, technology, or legal obligations.

Any updates will be published on this page with a revised "Last Updated" date.

14. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us.

PlayLino Customer Support

Website: https://playlino.myshopify.com
Email: info@playlino.shop

We are committed to maintaining transparency, protecting customer information, and providing a secure shopping experience.